Final course task:
course: AGRA 0715 Tilallinen graafinen suunnittelu · Environmental Graphics
topic: pre-visit guidance for the Lapland Central Hospital (Lapin sairaanhoitopiiri)
lecturer: Markus Schröppel
final presentation: 4.04.2014
min. format: Adobe PDF/ .3pg / printed booklet
Task:
The concept of the hospital has evolved over the centuries. The Lapland Central Hospital
has the opportunity to lead in the improvement of health care delivery so that the right
care is delivered in the right place at the right time for every patient. Hospitals will have to
meet the high expectations of the public in an increasingly challenging environment. For
patients, visitors, suppliers, and staff alike, navigation in hospitals is a frequent problem.
These legitimate participants in the public health system lose their way, take a longer time
than necessary to find their destination, are late for appointments, and have a bad
experience. Some of them will eventually ask every health professional they meet and
thereby spread the problem. Patients and staff being late for appointments means an
inefficient use of scarce material resources and manpower. In the long term, wayfinding
problems can probably add up to many years of lost staff productivity. On top of this,
inferior signage and other kinds of bad wayshowing give the hospital and the whole health
system a bad reputation. System design may help the visters of the Lapland Central
Hospital to have a more stressless stay.
Your task in this course is to develope a Pre-visit information including all the wayshowing
clues that can support the patient, visitor or other external users before arrival to the
hospital. The media may be letters with appointments, websites, or ads in the local phone
directory or community handbook. The information is typically given as maps supplied with
text. The maps can be survey maps presenting a general plan of the hospital and its
surroundings or part of it, or route maps that show the route from the city to the entrance,
or from the entrance to the meeting place. Pre-visit information can also include
information on accessibility, public transportation, and private parking. Good pre-visit
information helps the user to plan the visit to the hospital. This reduces anxiety, the time
needed for transport, and the space that the visitor occupies at the hospital.
final presentation of your ideas on Apr. 4th, exhibiting your designed elements or digital
animated wireframe (slideshow) ...
The professional wayshowing designer will research the problem before he devises the
solution. As in other fields of professional work, diagnosis precedes treatment. A thorough
analysis of the present wayfinding/wayshowing is the natural point of departure for any
improvement.
Have fun!
design task · System design · Environmental Graphics · 21.03.2014